Frequently Asked Questions & Answers


Why ask if a roofing contractor is licensed?

In the State of North Carolina, roofing contractors are not required to be licensed by the state unless the job cost exceeds $30,000.00. Residential roofing typically does not meet the criteria necessary for licensing.

What does “Certified Shingle Installer” mean?

Shingle manufacturers consider roofing companies “certified installers” when a predetermined volume of shingles and system components have been purchased from the company within a specific period. No training is required to be considered a “Certified Installer” of a shingle brand.

How can I obtain a warranty for my new roof?

 Shingle manufacturers provide warranty for their products according to specific guidelines. All components of the new roof must be used to ensure the most warranty coverage. For example; underlayment, shingle, starter shingle and ridge cap shingle must all be the same brand. This is not always standard practice by every roofing contractor and therefore can limit the amount of warranty coverage provided. You must register with the manufacturer for your warranty, however, you will need the information necessary to do so from your roofing contractor.

As a convenience, Kevin Creech Roofing provides this registration service to our customers as part of the job and to ensure complete customer satisfaction with attention to all aspects of the new roof.

Will a metal roof, by today's standards, sound like the tin roof of the home I grew up in?

The most commonly used Master Rib metal roofing has a thicker gauge than the 5 V Metal used in days past. Therefore, it does not resonate the sound of an “old tin roof.”  However, the durability and longevity of metal roofing remains.

Can metal roofing be installed directly over a shingle roof?

This is not a best practice for installing metal roofing.

Why do my plumbing pipes and/or kitchen/bathroom vents leak?

The life span of pipe flashings is approximately 7-15 years. Vents will leak if not nailed on correctly when installed. Pipes and vents may leak prematurely due to poor workmanship.


When choosing gutters for my home would I need a 5” gutter or a 6” gutter?

A 5” gutter is the standard for residential property. A 6” gutter will be required for extremely steep slope roof and metal roof.

Do you have other questions?

If so, we are happy to answer them. Give us a call or reach out on our "Contact Page."

Contact us!